Privacy Policy for Vector Studio

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase artworks from our webshop, in compliance with the Belgian Data Protection Act and the General Data Protection Regulation (GDPR).

By using our website and making a purchase, you consent to the collection and processing of your personal data as outlined in this policy.

1. Data Controller

Vector Studio is the data controller responsible for the processing of your personal data. If you have any questions regarding your personal data, please contact us at:

2. Information We Collect

We collect personal data that you provide to us when you make a purchase, register an account, or contact us. The data we collect may include:
  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details, bank account information, or other payment details required for processing transactions (Note: Payment information is processed securely by third-party payment processors, and we do not store sensitive payment details).
  • Purchase Information: Details about the artworks you have purchased, including order history.
  • Communication Information: Any messages or inquiries you send to us (e.g., customer service requests).

3. How We Use Your Information

We use the information we collect from you for the following purposes:
  • Order Processing: To process your orders and deliver your purchased artworks.
  • Customer Service: To respond to your inquiries and provide assistance with your orders.
  • Payments and Transactions: To process payments and confirm your transactions.
  • Marketing and Promotions: If you have given us your consent, we may use your contact information to send you newsletters or promotional emails about new artworks, sales, and other updates related to our business.
  • Legal Compliance: To comply with legal obligations, such as tax or accounting requirements.

4. Legal Basis for Processing Your Data

Under the GDPR, we are required to have a legal basis for processing your personal data. The legal bases on which we rely to process your personal data are:
  • Contractual Necessity: Processing your data is necessary to fulfill the contract you have with us (i.e., to complete and deliver your order).
  • Legitimate Interest: We may process your data based on our legitimate interest in improving our services, marketing, and communications, provided that your rights and freedoms are not overridden.
  • Consent: In cases where we use your data for marketing purposes, we will request your consent. You have the right to withdraw your consent at any time.

5. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted third-party service providers who help us run our webshop, such as:
  • Payment Processors: To handle transactions securely.
  • Shipping and Delivery Providers: To deliver your purchased artwork.
  • Email Service Providers: To send newsletters and other marketing communications (if you have opted in).

These third parties are required to maintain the confidentiality of your data and use it only for the purposes for which it was provided.

6. Data Security

We take the protection of your personal data seriously. We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal data.

7. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements.

If you close your account or request the deletion of your personal data, we will delete your information, except in cases where we are required by law to keep it for longer periods.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:
  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.
  • Right to Object: You have the right to object to the processing of your personal data for marketing or legitimate interests purposes.

To exercise any of these rights, please contact us at https://vectorstudioart.be/contact.

9. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve site functionality. You can control the use of cookies through your browser settings.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the bottom of this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

11. Complaints

If you believe that we are not processing your personal data in accordance with the law, you have the right to lodge a complaint with the Belgian Data Protection Authority:

Date of latest revision:  10th of February 2025.